Large Letter 48 Tracked up to 0.02 kg £1.85
Small Parcels 48 Tracked 0.03 kg - 2.00 kg £3.90
All orders are shipped by Royal Mail
You may choose an alternative shipping address at checkout such as a workplace address if this is more convenient.
All customs duty and taxes are the responsibility of the customer
Active Formulas will not be held responsible when:
1. Delivery information is incorrect, we cannot be held responsible for non-delivery if the delivery address should prove inaccurate.
2. Royal Mail are unable to deliver to the address provided. It is the customers responsibility to collect parcels from the Post office or arrange an alternative delivery date.
3. Orders sent to the customer workplace are undelivered, we cannot be held responsible for the delivery arrangements of Business Addresses.
Please contact us should you wish to exchange or return an item.
Returns must be made within 14 days of receipt and returned to us unopened in the original sealed packaging.
We recommend any returns are sent using First class Tracked mail, we are not responsible for postage costs or undelivered returns
In the unlikely event that the product is faulty we will replace or refund your payment in full.